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'The classic assertiveness bible' GUARDIAN Do you struggle to state what you want (or don't want)? Do tricky conversations go wrong? Does it seem easier to suffer in silence? This book has the solutions you need. Despite advances in gender equality in education, the workplace and the home, many women and girls still find it a challenge to speak up and be heard. Assertiveness - defined by psychologist and assertiveness trainer Anne Dickson as 'clear, honest and direct communication' - is an art, which can be learned. Instead of being governed by the desire to please (the Compassion Trap) assertiveness teaches us to take charge of our feelings and behaviours. In her pioneering handbook, now fully updated, Dickson draws on her long experience of in-person training to give all women the practical skills and tools we need to assert what we feel and want, manage difficult conversations, avoid being sidetracked, say 'No', and find self-acceptance.