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Armstrong’s Handbook of Human Resource Management  is the classic text for all students and practitioners of HRM. Providing a complete resource for understanding and implementing HR in relation to the needs of the business as a whole, it includes in-depth coverage of all the key areas essential to the HR function, including: human resource management human capital management knowledge management organizational behaviour corporate social responsibility work, organization and job design employee engagement organization development workforce planning strategic HRM recruitment and selection learning and development performance and management reward employee relations health and safety procedures and systems the ethical dimension of HRM The 12th edition has been radically updated to create a cutting-edge textbook, which encourages and facilitates effective learning. Comprehensive online support material is provided for the instructor, student and now also the practitioner, providing a complete resource for teaching and self-learning. The text has been updated to include all the latest developments in HRM and now includes two new sections covering HR skills and toolkits. About the Author Michael Armstrong  is a former Chief Examiner of the Chartered Institute of Personnel and Development, joint managing partner of e-reward and an independent management consultant. He is the author of several best-selling HR titles including Armstrong’s Essential Human Resource Management Practice, Armstrong’s Handbook of Reward Management Practice, Armstrong’s Handbook of Performance Management, Strategic Human Resource Management and Armstrong’s Handbook of Management and Leadership.