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This completely revised second edition of Beyond Training and Development unlocks the extraordinary potential of Human Performance Enhancement (HPE) that focuses on accomplishments instead of behavior. Packed with eye-opening examples, ready-to-use self-assessment tools and worksheets, easy-to-read charts and tables, concise summaries of the existing literature, and original data from a recent survey of training and development professionals, Beyond Training and Development guides you through the HPE process, including how to: Build a convincing business case for change and assess the competencies your staff will need in their expanded roles Gather and analyze information on the current level of performance in your organization Envision what should be happening by conducting the often neglected step of environmental scanning—then comparing the results with your internal appraisal Clarify present and future performance gaps, either working as a solitary analyst or adopting a team approach that empowers stakeholders