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BRL-004 IGNOU Study Guide Book entitled "Customer Service Management" is applicable for Bachelor of Business Administration (Retailing), Diploma in Retailing courses in IGNOU with Programme Code(s) BBARL, DIR. This book contains a new all-in-one study and exam guide that includes: 📚 All Previous Year Solved Questions & Answers ✅ Example of a Solved Question Paper 📄 Question Paper Pattern 🎯 Guess Paper (List of Most Important Questions) 📖 Complete coverage of the syllabus specially for June & December 2024 Exams.This book organises your syllabus and questions into categories based on how likely they are to appear in your exams along with its probability in percentage. This helps you study smart instead of studying hard.Visit our official website or download the Gyaniversity mobile app to gain INSTANT access to soft copies of this book at lower prices.This product's SKU is "BRL-004-SG", its Current Version is "V2" and its part number is "BRL-001-SG-V2NO"