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Business Analysis Techniques: 72 Essential Tools for Success is a comprehensive book for business analysts. The book provides 72 different techniques to help analysts identify business needs and formulate workable solutions for various business problems. Summary of the Book Business analysts need a wide array of knowledge, information, skills and tools to become successful professionals. This book provides the readers with deep insight and practical advice for different business problems. This book will be ideal for students of information system and business strategy. Business Analysis Techniques: 72 Essential Tools for Success comprises of chapters on business strategy and objectives, investigating situations, analyzing needs, evaluating options, and managing change. This book will benefit business analysts and managers. About the Authors James Cadle has over 30 years of experience of working as a business analyst. James conducts several training courses in business analysis and project management for a variety of public- and private-sector clients. He is a member of the Association for Project Management. Debra Paul is the Managing Director of Assist Knowledge Development. She has many years of experience in business analysis, process improvement, and business change. She is a regular speaker at business forums and seminars. Paul Turner is a director of Assist Knowledge Development. He specializes in providing training and consultancy for business analysis and business change. He is also a Skills Framework for the Information Age (SFIA) accredited consultant.