3 Review(s)

An excellent book with thorough coverage for MA and BA classes, also very helpful for the students preparing for various competitive and professional examinations.Unit-I1.Nature of Communication, 2 .Process of Communication, 3 .Types of Communication , 4.Communication : Basic Forms, 5. Barriers in Communication , Unit - II6.Business Correspondence , 7. Quotation/Order Letters/Tenders, 8. Persuasive Letters : Sales Letters and Collection Letters, 9. Claim Letters, 10. Adjustment Letters, 11. Social Correspondence, 12. Memorandum [Memo] , 13. Notice/Agenda/ Minutes, 14. Job Application Letters, 15. Cover Letters, 16. Credit Letters, 17. Enquiry Letters , 18. Resume, Unit-III19.Report Writing, 20. Business Report, 21. Status Report, 22. Analytical Report, 23. Inquiry Report, 24. Newspaper Report , Unit-IV25.Common Errors in English , Unit-V26.Presentation (Oral/Power Point/Visual Aids).