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Business Logistics/Supply Chain Management is a comprehensive book on supply chain management and logistics. The book comprises of chapters on transportation, order processing, purchasing, materials handling, inventory maintenance warehousing, customer service, and product scheduling. In addition, the book consists of several real-life examples to help the readers understand the concepts of supply chain management better. This book is essential for professionals and students studying operations management. About the  Authors Ronald H. Ballou is a Professor at the Weatherhead School of Management. Samir. K. Srivastava is an Associate Professor in the Indian Institute of Management, Lucknow. He has also co-authored Operations Management: Processes and Supply Chains.