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During the last two decades, banking in India has undergone a paradigm shift. From ‘paper-based branch banking’ it has morphed into ‘Anywhere Anytime Banking’. Information Technology has played the key role. To manage these fast-paced disruptions, Regulations, Business Practices and Processes have been redefined, realigned and put in place afresh altogether. The comprehension of these developments has, however, not kept pace at the required level amongst various stakeholders. Consequently operational risks have increased. This book attempts to address this issue. It describes commonly followed Practices & Business Processes of banking in India. The Book consists of three Volumes: Volume I: Regulations, Operations, Digital Banking and IT infrastructure. Volume II: Customer Acquisition, Deposits, Retail Loans, Credit Card, Third Party Product Services and Customer Service and Volume III: Corporate Credit, Trade Finance, CMS, Foreign Exchange and Treasury. The book will be useful to all stakeholders – IT Professionals, Bankers, Students as well as Customers. Since it is focused on processes for doing business, IT Professionals will get required insight into the banking domain. Banking students will get to know about the practical aspects of banking. This will help them in becoming “Job-ready”. Bankers, in pursuit of horizontal extension of their knowledge, will find it of immense benefit as it provides concise overview of various verticals of banking.