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A case study is a detailed study of a social unit, viz. a person, group, institution or the entire community. The method that we apply to gather facts, processes and sequences of events to make generalisations or principles about particular situations or patterns is known as the case study method. The case study method is greatly in vogue these days in studying various aspects of management, research and entrepreneurship as it serves many objectives, like putting textbook knowledge about management into practice, diagnosing problems, analysing and evaluating alternatives, making workable plans of action, and providing exposure to a range of managerial situations, thus offering a basis for useful comparisons. In a sense, cases are laboratory materials which offer a reasonable substitute for actual experience by bringing a variety of management problems and opportunities. The book Case Study Method: Theory and Practice is a pioneer attempt to present pertinent aspects related to case study method such as types, characteristics, basic assumptions, objectives, advantages, limitations, procedures, etc. The book also provides guidelines to make a good presentation of case, analytical tools for case study, and techniques for oral presentation, group discussion and industry analysis. It also contains some important case studies to enrich the reader’s experience about various situations. This book will be highly useful to the students of BBA, BBM, MBA and research scholars in the field of management. About the Author A. Mustafa, MA (Eco), MA (His), MA (Pol Sc), MA (Eng), PhD CGT, DGT, DPD, PGDT, PGDLL&AL is Director, Sathak School of Management Studies, Mohamed Sathak Engineering College, Kilakarai. He has more than 39 years of teaching experience. He has been teaching MBA students for 17 years. He has also guided more than 25 research scholars. Dr. Mustafa is a prolific writer. He has to his credit over 25 books. He has presented a large number of research papers at various seminars and conferences. He is the recipient of Best Teacher Award, Life Time Achievement Award and ICSSR Fellowship. His areas of specialisation are economics, marketing and finance. Table of Contents Foreword Preface—PART A: CASE STUDY—AN INTRODUCTION 1. Meaning of Case Study 2. Characteristics of Case Study 3. Types of Case Study 4. Basic Assumptions of Case Study 5. Case Study and Interview 6. Objectives of Case Method 7. Case Research Design 8. Case Study and Statistical Methods 9. Advantages of Case Study Method 10. Disadvantages of Case Study Method 11. Limitations 12. Problems of the Case Study Technique 13. Improvement of Case Study Method 14. Making Case Study Effective 15. Procedure for a Case Study 16. Case Study Methods 17. Major Skill Area Developed through Case Studies 17. Purpose of Study PART B: CASE STUDY—A GUIDE TO ANALYSIS 1. How to Study a Case 2. Preparing a Case 3. Sources of Case Data 4. Guideline to Make a Good Presentation of Case 5. Written Presentation 6. Oral Presentation and Group Discussion 7. Industry Analysis 8. Analytical Tools for Case Study 9. Harvard Business School Approach in Case Study 10. Bibliography PART C: CASE STUDY—HOW TO ARRIVE AT A SOLUTION—A PRACTICAL APPROACH 1. Dilemma 2. Choice of a Leader 3. Classifying Markets by Hopes and Fears 4. Line and Staff Relationship 5. Defense Dilemmas 6. Boss-Subordinate Relations 7. Wage Administration 8. Role Rigidity 9. Illegal Strike and Lock-out 10. Late Attendance 11. Work Stoppage 12. Demand of the Union 13. Locomotive Drivers 14. Khan didn’t Make It 15. Impact of Old Age 16. A Case of Dismissal 17. Arresting the Neighbour’s Kid 18. Casual Shoe 19. Indian Toy Industry 20. Indian Paints Limited 21. Generic Promotion 22. Export Marketing 23. Import Procurement 24. Tariffs and Smuggling 25. Is Entrepreneurship Education Useful? 26. The Rawson Shop 27. The Ramesh Nail Work 28. Gopu Engineering Works 29. WTO and India—Millennium Budbear 30. Big Bang 31. The Minister’s Masterstroke