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Corporations are placing a greater emphasis on converting credit sales into bank deposits, particularly as accounts receivable often represent a company's most important asset. Yet conventional collection techniques have not kept pace with changing times and credit executives and financial managers continue to follow antiquated policies. This text aims to show companies how to redefine their credit collection techniques. It examines the legal implications of credit collection, provides sample forms and letters and offers methods to help improve the recovery of accounts by at least 10 per cent.