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The second edition of this bestselling textbook, Communication Skills, aims to enrich the content with new sections and examples which cover the core components of professional communication. All six sections, including basics of communication, English language, listening, speaking, reading, and writing skills, have been thoroughly revised and made as concise as possible. Due to its exhaustive coverage and practical approach, this textbook is suitable not only for students, but also for professionals. New to the Second Edition Two new chapters on The Art of Negotiation and Book and Movie Reviews New sections such as blog writing; role of creative and critical thinking for effective communication; role of emotions in communication; inter-cultural communication; physical, psychological, and mechanical barriers; types of interviews; and types of résumés New practice tests and chapter-end exercises About the Author Sanjay Kumar is currently Associate Professor of English at JK Lakshmipat University (JKLU), Jaipur. In an academic career spanning over 18 years, he has held teaching and administrative positions in various academic institutes including BITS, Pilani, Chaudhary Devi Lal University (CDLU), Sirsa, and ICFAI Tech, Jaipur. Dr Kumar also has to his credit numerous research articles, poems, shorts stories, and five other books. Dr Kumar has supervised research at Mphil and PhD level and has conducted several workshops in communication skills, personality development, and related areas. Pushp Lata is currently Head, Department of Languages, BITS, Pilani. With a PGDTE from CIEFL, Hyderabad, and PhD from the University of Rajasthan, Dr Pushp Lata has to her credit a number of research articles and three books besides designing, introduction, and teaching of the course ‘Effective Public Speaking' at BITS, Pilani. She has delivered talks and lectures at several workshops on effective communication, public speaking, group discussions, and interviews.