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This book is a part of the courseware on “Diploma in Banking Technology” being offered by the Indian Institute of Banking & Finance. This book provides an overview of various design, development and implementation of information systems. The topics in detailed are covered in Four Modules as under : • Module A : An Overview of Electronic MIS • Module B : Data Retrievals/Data Warehousing/Data Mining • Module C : Planning, Designing and Developing Electronic MIS • Module D : Implementation and Control of IT/Payment & Settlement Processes This book though aimed at bankers would be of interest to anybody who is keen to learn about Banking Technology as prevalent today. About the Author The Indian Institute of Banking and Finance (Formerly The Indian Institute of Bankers) was established in 1928. With a membership of over 750 institutional members and over 2.5 lac individual members, it is the largest institute of its kind in the world and is working with a mission “to develop professionally qualified and competent bankers and finance professionals primarily through a process of education, training, examination consultancy/ counseling and continuing professional development programs”. The institute offers a number of professional courses in banking and finance and is managed by a Governing Council consisting of Chairmen of different banks and eminent academicians. It has collaborations with reputed international bodies like Canadian Institute of Bankers, Securities Institute, Australia, World Bank Institute, Washington, American Banker’s Association and Asian Institute of Management, Manila and IIMs/ XLRI, India for offering courses and CPD programmes. Table of Contents Module A: Management Information System 1. Introduction To Management Information Systems 2. Structure Of MIS 3. MIS For Operating, Management And Strategic Control 4. Management Information Requirements Analysis 5. Decision Support Systems 6. Implementing A Mis Strategy Module B: Database Management System 7. Data Modelling Concepts 8. Classification Of Data Models 9. Relational Model 10. Database Concurrency, Recovery & Security Concepts 11. Determination Of Data Requirements For Databases Module C: Intranet and data Warehousing Technology 12. Intranet 13. Design Of Intranet 14. Data Warehousing And Mining Technology 15. OLAP Module D: Implementation and Control of Information Systems 16. Information Resource Management 17. End-User Computing 18. Building The Information Center And Support 19. Group Decision Support Systems (GDSS) 20. Financial Planning Systems Module E: Information Systems 21. Concept Of System Reengineering 22. System Reengineering For Single Window Concept 23. System Reengineering For On-Line Transaction Processing 24. System Reengineering From Customer Perspective 25. System Reengineering For Anywhere And Anytime Banking 27. Recent Developments In Delivery Channels 28. Core Banking Solutions 29. Knowledge Management