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GK Publications has been the Publisher of Choice to students preparing for GATE, ESE and other technical test prep examinations across the country. GKP's DMRC 2019 Exam Prep Series provides a wide range of study material for the aspirants preparing to clear the recruitment examination for various posts in DMRC. Our DMRC Customer Relations Assistant Manual is ideal for aspirants of CRA Recruitment Examination.The book is divided into five sections - General Awareness, Logical Ability, Quantitative Aptitude, Customer Relation Aptitude and English Language. All chapters have been thoroughly updated as per the latest pattern and syllabus (as prescribed by the exam conducting body) to provide everything you need to boost your scores. Every chapter contains a brief theory followed by a set of practice questions at the end to ensure revision of the concepts covered. The book also provides 2 practice papers which will help students to practice and self-analyze their level of preparation.