Encyclopaedia of Hotel Tourism and Hospitality Management in 21st Century (6 Vols. Set)(Hardcover, Gaurav Dhawan)
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The "Encyclopaedia of Hotel Tourism and Hospitality Management in the 21st Century" explores the multifaceted world of hospitality and tourism management in the modern era. The encyclopaedia, with a 21st-century focus, discusses the quick changes and technologies that have revolutionised hotel, tourism, and hospitality administration. It includes a wide range of subjects that are crucial to comprehending the contemporary environment, such as the use of technology in operations, the growth of eco-friendly tourism, and the changing demands of customers as a result of digitalisation and globalisation. The encyclopaedia also looks at marketing, financial management, and human resources—strategic facets of running a hotel company. It offers perceptions into the intricacies of food and beverage services, event planning, and the increasing significance of customer experience in preserving competitive advantage. Furthermore, the study delves into how worldwide occurrences, including economic fluctuations and pandemics, affect the hospitality and tourism industries, providing tactics for adaptability and resilience. With its in-depth coverage of the changing trends, obstacles, and prospects in these fields, this encyclopaedia is a priceless tool for scholars, professionals, and students.