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This book explains why outsourcing facillity management strategy may help organizations to save money. These four facility services can each add specific valuesto the higher education sector. This study thus focuses on the four FM outsourcing services of maintenance, cleaning, security and catering, as they are supplied in Hong Kong’s higher education sector. Before discussing client and service provider relationships or the nature of their operational and management elements, it is important to distinguish between the two terms of ‘contracting-out’ and ‘outsourcing’. ‘Contracting-out’normally refers to those services that continue to be provided in-house but have been directly contracted, whereas ‘outsourcing’ refers to services that continue to be procured from external providers. The purpose of this study is to investigate the outsourcing relationships between the clients and service providers in a key sector of global economy. Fully understanding these outsourcing relationships requires taking a holistic view of the fundamental elements of outsourcing, including thenature, services, strategies and the management of relationships. Such an understanding also involves examining these elements within appropriate. The most main research concerns whether organizational FM outsource strategy can bring positive working environment to influence employees emotion as well as positive shopping emotion to customers when they enter the FM shops. theoretical models.