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The IGNOU Certificate in Consumer Protection (CCP) program comprises three courses: CPI101, CPI102, and CPI103, aimed at providing students with a comprehensive understanding of consumer rights, protection laws, and advocacy.CPI101, "Introduction to Consumer Protection," serves as the foundational course, introducing students to the concept of consumer rights and responsibilities. It covers the historical development of consumer protection, basic principles of consumer law, and the role of consumer rights in promoting fair trade practices. The course also explores the rights enshrined in consumer protection laws globally and their application in different consumer contexts.CPI102, "Consumer Protection: Issues and Challenges," delves into specific issues and challenges faced by consumers. It covers topics such as product liability, unfair trade practices, misleading advertisements, consumer redressal mechanisms, and digital consumer rights. The course examines case studies and real-life examples to illustrate consumer protection issues in various sectors, empowering students to identify and address consumer rights violations effectively.CPI103, "Consumer Awareness and Advocacy," focuses on strategies for promoting consumer awareness and advocacy. It covers methods for educating consumers about their rights, responsibilities, and available redressal mechanisms. The course explores the role of consumer organizations, government agencies, and civil society in advocating for stronger consumer protection laws and enforcing consumer rights. It emphasizes the importance of consumer activism and collective action in safeguarding consumer interests.Together, these courses provide a comprehensive guide to consumer protection, equipping students with knowledge and skills necessary to advocate for consumer rights and navigate consumer protection laws effectively. The CCP program from IGNOU is suitable for individuals interested in consumer advocacy, law enforcement, consumer rights counseling, policy-making, and related fields where protecting consumer interests is paramount. It prepares students to contribute to promoting a fair and transparent marketplace that respects and safeguards consumer rights.