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Based on the broad curriculam of the 3-degree course of the National Council for Hotel Management & Catering Technology, this Comprehensive textbook aims to cover all relevent aspects ans issues related to front office operations in the hotel & hospitality industry. Salient Features The Hotel & tourism industry Hotel Organization Understanding guest service Front office organization Competencies of a front-office professional Front Office budgeting Front office administration Training & development of front office personnel Based on the syllabi of the 3-year Hotel Mgmt course. Written according to the latest changes and trends in the industry. Emphasis on latest technological developments