General and Office Managemnt 1 Edition(Paperback, Sanjay Gupta)
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General Management 1. Management:Meaning, Characteristics and functional area, 2. Management: Nature, Principles, Level and Limitations, 3. Functions of Management, 4. Development of Managerial thought, 5. Management by Exceptions and Management by Objectives, 6. Social Responsibility of Management , 7. Planning, 8. Forecasting, 9. Decision-Marketing, 10. Co-Ordination :Meaning and Nature, 11. Organisation : Meaning, Importance and Principles, 12. Centralisation and Decentralisation, 13. Forms of Organisation, 14. Staffing, 15. Delegation of Authority, 16. Motivation, 17. Leadership, 18. Direction : Concept and Techniques, 19. Control, 20. techniques of Control, Office Management 1. Office : Meaning,Functions, Importance and Organisation, 2. Office Management : Meaning and Concept, Characteristics, Importance and Functions, 3.Office Environment and Flow of Work, 4. Correspondence : Business and Office Letters.