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•After-Sales Service: If you face any issues while starting, connecting pole display or using the scale, please feel free to contact Brand's customer service on the number provided in the manual to help you solve the problem within 30 minutes. There is one year warranty against manufacturing defects. •Package Contents: Weighing scale with Front Back display, Warranty card & user manual.•Caution: Please check the platform size of the product before ordering any scale as prices & utility of weighing scales are primarily based on the size of the weighing platform of the scale.•Stainless steel Platform measures 10 inches x 12 inches for Hygienic weighing. Maximum Weighing capacity: 15/30 kg, Precision: 2/5 g. •Minimum weight it can weigh is 6 grams, after it the accuracy (step of weighing) will be upto 30kgs.•Rust Proof Powder Coated Heavy-duty Metal Body. Ideal for General Grocery stores, Kitchens, Parcel weighing, Warehouses, Retail weighing and all kinds of Industries etc. Can be used anywhere for high accuracy weighing.•Directly Plug-in 220V Power Cord. There is also power backup of 2 days as it has in-built non-spill able lead acid battery. When the power is 100%, the standby time is about 6 months. The scale will also automatically switch to power saver mode when it is in non-use condition, to save power.•Ultra Bright GREEN LED display on both sides of the scale, One for seller and back display for buyer's view. Easily visible in sunny daylight too. •Care Instruction: Always start and use it on a flat stable surface after removing polythene packaging of the scale. Avoid direct wind over the scale.