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I wrote this book not from theory, but from decades of observation in work areas,on shop floors, in classrooms, in doctor clinics and hospitals, in service industry like hotels, malls, call centres, banks, IT and consultancy offices, government offices, and in conversations with trusted teams as well as strangers—and, most revealingly, within myself. I’ve seen how real change happens when someone pauses and asks: “Have we really seen what’s going on?” In a world flooded with data, dashboards, and reports, the truth often lies hidden—on the ground, where the work happens. This book is a call to leaders, managers, and change-makers to step away from assumptions and go to the source—to observe reality, see the facts, and solve problems where they actually occur. Drawing from lean principles, real-life stories, and decades of practical wisdom, Go to Gemba shows how the Japanese concepts of Genchi (actual place), Genbutsu (actual thing), and Genjitsu (actual reality) can help you lead with clarity, humility, and insight. Whether you're in manufacturing, service, tech, healthcare, or education, these timeless principles can guide you to better decisions, stronger teams, and lasting improvement This book has offered tools, principles, and stories. But its essence is simple: Go to the source; Observe with humility; Face facts with courage; Respond with integrity. If you're tired of shallow, band-aid fixes, and are ready to lead with depth—this book is your starting point.