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For MBA courses in Cross-Cultural Workplace Communication, Management Communication, and International Business. A brief, professional, reader-friendly guide for improving professional cross-cultural communication skills. Help students communicate across cultures with Guide to Cross-Cultural Communication, a handy reference containing information on negotiations, business writing, and speaking with those from diverse cultural backgrounds. This text also includes business-related examples throughout. The second edition has been updated to cater the advances in technology and today's millennial generation. New to this Edition NEW! Presenting new and current material-without sacrificing brevity: This edition has been substantial revised and updated to cater advances in technology and today's millennial generation. Technology: Explores ways that new technology impacts cross-cultural communication. Millennial generation: Presents data on the global impact of the millennial generation. Updated examples: Includes updated intercultural examples. Applications: Provides running descriptions for applications of guidelines. Audience: Targets a worldwide audience. Readings and films: Updates to the suggested readings and films have been made for this edition.