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IGNOU BEGE 145 "Soft Skills" are not available. However, I can provide a general overview and key topics that might be covered in a course with this title:Introduction to Soft Skills (??????????)Overview of soft skills and their importance in personal and professional development.Understanding the difference between hard skills and soft skills.Communication Skills (????? ????)Verbal communication: Effective speaking, listening, and interpersonal communication.Non-verbal communication: Body language, facial expressions, and gestures.Interpersonal Skills (???????? ????)Building and maintaining relationships.Conflict resolution and negotiation skills.Teamwork and Collaboration (???? ????? ?? ?????)Working effectively in teams: Leadership, cooperation, and delegation.Collaboration skills: Sharing ideas, giving and receiving feedback.Time Management and Organization (??? ??????? ?? ?????)Prioritizing tasks and setting goals.Managing workload, deadlines, and stress.Problem-Solving and Decision-Making (?????? ?????? ?? ?????? ???? ?? ??????)Identifying problems and analyzing situations.Making informed decisions and implementing solutions.