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iNSTANT WORD POWERThis sure-fire method of building a better vocabulary was created by best selling author Norman Lewis whose unique and effective program has taught countless people how to make Word Power work for them. withThe aid of easy-to-follow, step by step instruction, you will: Learn the Latinand Greek roots, prefixes and suffixes that unlock the meanings of thousands of words. Master spelling, pronunciation and grammar skills. Convey your ideas more clearly and convincingly. Become a confident speaker, comfortable inboth social and business situation. Never be embarrassed by using a Word incorrectly. A ll it takes is a little practice, a little patience and Instant Word Power.CONFLICT RESOLUTIONYou'll learn how to:Use constructive confrontation techniques.Communicate for positive results.Give and receive feedback. Mediate between opposing parties.Take corrective action.