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This book is based on the fundamental premise that the major role of information technology (IT) is to support employees, regardless of their functional area (e.g. sales, marketing, accounting, HR) or level in the organization. Intense global competition, a heightened focus on the bottom line, and an increasingly rapid pace of change are forcing organizations, and their employees, to continuously improve their performance. IT provides the tools that enable all employees to better perform. Key Features    Global Perspective: The book shows how IT facilitates export and import, managing multinational companies, and electronic trading around the globe     E-commerce. All chapters include web-based real world applications; "integration with the Web" exploration; and Internet exercises     Supply Chain Management chapter provides understanding of the underlying structure of e-commerce Table Of Contents Part I IT In The Business Environment     Introduction: Business and Information Technology     Information Technologies in the Modern Organization     Computer Hardware     Computer Software     Managing Organizational Data and Information     Telecommunications and Networks     The Internet, Intranets, and Extranets Part III Applying IT For Competitive Advantage    Functional, Enterprise, and Interorganizational Systems     Electronic Commerce     Computer-Based Supply Chain Management and Information Systems Integration     Intelligent Systems in Business Part IV Achieving Informational And Organizational Goals     Strategic Information Systems and Reorganization     Information Systems Development     Implementing IT: Ethics, Impacts, and Security     Glossary     References     P Credits     Index