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The Labor Relations Process, 9e International Edition provides the latest information available on current research, issues and events in labor relations. To bring this dynamic field to life, the book integrates real-world examples and quotes from practitioners. This comprehensive text examines the labor movement from its inception to current and emerging trends, including topics such as unions, labor agreements, collective bargaining, arbitration, and labor relations in government, white-collar, and international contexts. The authors give an in-depth analysis of all facets of the relationship between management and labor, including a study of the rights and responsibilities of unions and management; the negotiation and administration of labor agreements; and labor-management cooperation. Other topics explored include the results of the labor relations process, and collective bargaining issues such as healthcare cost containment, pensions, labor productivity and alternative work arrangements. Key Feature This text fully explores the relationship between management and labor, including an examination of the rights and responsibilities of unions and management; the negotiation and administration of the labor agreement; the results of the labor relations process, and collective bargaining issues. The authors provide an in-depth analysis of the labor relations process as it is carried out in different work arrangements, with comprehensive coverage of technological trends. Ethical issues are integrated throughout the text, and end-of-chapter class and Internet exercises stimulate learning. Table of Contents Part I: Recognizing Rights and Responsibilities of Unions and Management. 1. Union-Management Relationships in Perspective. 2. Evolution of Labor-Management Relationships. 3. Legal Influences. 4. Unions and Management: Key Participants in the Labor Relations Process. 5. Why and How Unions are Organized. Part II: The Bargain Process and Outcomes. 6. Negotiating the Labor Agreement. 7. Economic Issues. 8. Administrative Issues. 9. Resolving Negotiation (Interest) Disputes and the Use of Economic Pressure. Part III: Administering the Labor Agreement. 10. Contract Administration. 11. Labor and Employment Arbitration. 12. Employee Discipline. Part IV: Applying the labor relations process to different labor relations systems. 13. Labor Relations in the Public Sector. 14. Labor Relations in Multinational Corporations and in Other Countries. Appendix Collective Bargaining Negotiations Exercise: QFM Company and IWU.