3 Review(s)

ISO 9001:2015 quality management system has become part of the requirement of all the organizations, small to large, service as well as manufacturing. Over the years, ISO 9001 QMS has evolved, as per the organizations requirement, and has become very important for improving organizations systems and processes in order to sustain competitive advantages. This book focuses on requirements and key features of ISO 9001:2015 QMS such as risk based thinking, PDCA approach, process management, and continual improvement. The readers would find it easier to understand the standard requirements and implement these in their work place.