3 Review(s)

This book is about Knowledge: how to capture it, how to network it, and how to manage it for competitive advantage. The text takes the reader through a logical, process-oriented examination of the topic, striking a balance between the behavioral and the technological aspects of Knowledge Management. Part one is about the concept of knowledge and the knowledge-centric organization. Part two covers how to build knowledge management solutions and the KM cycle. Part three examines how knowledge is codified and how the resulting knowledge base is implemented. Part four deals with knowledge management tools, portals, and social intelligence networks. Part five brings up the ethical, legal, and managerial issues in knowledge management. Salient Features Learning by examples is evident throughout the text Boxed vignettes throughout each chapters Illustrations are incorporated where necessary for clearer understanding of the material Relates chapter material to knowledge management or management decision-making Summary at the end of each chapter brings into focus the essence of the chapter Glossary of terms included at the end of the text.