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About The Author: C.S.R. Prabhu, Director General(Retd.) National, Informatics Centre (NIC), New Delhi (Ministry of, Communications and Information Technology,, Department of Electronics and Information, Technology). After obtaining Master of, Technology degree in Electrical Engineering with, specialisation in Computer Science from IIT,, Mumbai in 1978, he has worked in various, capacities at Tata Consultancy Services, CMC,, TES and TELCO (Tata Motors) before joining, NIC. He also has teaching and research experience, at the University of Central Florida, Orlando,, Florida. He has been a software consultant to, NASA; Florida Savings and Loans, Orlando and, Hughes Aircraft Corporation, Irvine, California., An author of several books including (1) Semantic, Database Systems, (2) ObjectOriented Database, Systems; Approaches and Architectures, 2nd ed.,, (3) Data Warehousing; Concepts, Techniques,, Products and Applications, 3rd ed., (4) EGovernance:, Concepts and Case Studies, (5) Blue, Tooth and (6) Grid and Cluster Computing. He, was also the Editor of Proceedings of the 9th, International Conference on Management of Data, (COMAD 98) and also Mobile Computing (2000)., He was State Informatics Officer (SIO),, National Informatics Centre (NIC) for Andhra, Pradesh and Tamilnadu where he was responsible, for implementing egovernance projects as e, Panchayat, Eucalyptus Cloud, National Data, Centre and National Training Centre., at NIC Hqrs., New Delhi he is, coordinating the Energy Sector, National, Information Infrastructure (NII) 2.0, National, Optic Fibre Network (NOFN) Applications,, Knowledge Management and Project Evaluation, and Management activities of NIC Contents: Contents, Preface 9, Acknowledgements 11, 1. Knowledge and its Management in 13, an Organisation, 1.1. Knowledge Management (KM), 1.1.1. Knowledge Management (KM) –, Schools of Thought – A Summary, View, 1.1.2. Intellectual Capital, 1.1.3. Knowledge Transfer, 1.1.4. Organisational learning, 1.1.5. Know