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THE MANAGER AS COACH AND MENTOR shows how and why coaching and mentoring are the simplest, most practical and cost-effective ways you can boost the performance of your staff. It includes straightforward advice on: choosing coaching styles and techniques that work understanding the roles and responsibilities of supportive mentoring developing the essential interpersonal skills and attributes assessing your own competence with simple exercises following six foolproof rules to ensure success. Table of Contents Introduction 1. coaching: the ideal model mentoring: 2. Similar but different essential skills and attributes 3. Simplicity is the key 4. Developing the standards 5. Suggestions for further study