3 Review(s)

The book focuses on skills and strategies that managers need in today's workplace. This book continues to stand out in the field for its strategic approach, solid research base, comprehensive range of topics, its even-handed examination of oral and written channels, and its focus on managerial (as opposed to entry-level) competencies. Salient Features Managerial Approach Technologically mediated communication Legal dimension with ethical responsibility Research and references Contemporary business communication strategies are incorporated into each chapter.