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Also available (Nov 04) Text and Revision Guide Pack ISBN 1843980916 Managerial work is complex and fragmented in its nature. Managing Activities describes and explains the nature of managerial work. It gives a definitive overview of the activities carried out in organisations to achieve their aims and meet the expectations and needs of their stakeholders ? owners, managers, employees, customers, suppliers and the public. Managing Activities breaks down and explains what managers do when they plan; organise; co-ordinate; delegate; implement; monitor and evaluate. It looks at what and how you achieve as a manager, namely: - Working with the culture of the organisation - Understanding the whole range of managerial activities - Building teams - Improving customer care and quality - Dealing with political forces and tensions. Informed and readable, Managing Activities is an excellent introduction to the art of management today.