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MASTER YOUR MANAGERIAL BEHAVIOR 21 Secrets To Scale Up Excellence In An Organization A self-help book for managers. Chapter 1: Change The Mind-Set And Change The Game Chapter 2: Work-life Balance Chapter 3: Secrets Of Employees Who Love Their Job Chapter 4: Employee Like Qualities Chapter 5: Power Of Listening Chapter 6: Teams Start With Human Connection Chapter 7: Master Your Communication Skills Chapter 8: Control Emotion And Influence Behavior Chapter 9: Key Link To Productivity Chapter 10: Era Of Constant Change Chapter 11: Poor Management Practices And Remedies Chapter 12: Humour At Work Chapter 13: Know Your Employees Chapter 14: Stop Managing Start Leading Chapter 15: Building Psychologically Safe Workplace Chapter 16: Create A Work Culture To Bring The Best Chapter 17: The Secret Of Self Control Chapter 18: How To Deal With Difficult Customers Chapter 19: Efficient Power Management Chapter 20: Promises And Performances Chapter 21: Benefits Of Long Term Relationship