NEP Business Communication B. Com. 2nd Sem (SEC-2) 1 Edition(Paperback, Prof. (Dr.) J. K. Sharma, Sanjay Gupta)
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1. Business Communication 2. Channels, Levels and Direction of Communication 3. Effective Communication 4. Barriers and Breakdowns in Communication 5. Effective Listening 6. Effective Writing 7. Report Writing 8. Business Communication Medium Letters 9. Office Memorandum, Circular, Notice and Minutes 10. Modern Technology of Communication E-mail 11. Negotiation 12. Conducting and Facing Interviews 13. Oral Presentation.