NEP Personality Development and Communication - Vyaktitva Vikas Evam Sanchar 2nd Semester Sec-2 1 Edition(Paperback, Prof. J.K. Sharma, Sanjay Gupta)
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1. Business Communication 2. Written Business Communication 3. International Communication 4. Business Latter Writing 5. Electronic Communication 6. Office Memorandum and Circular 7. Non-Verbal Aspects of Communication 8. Report Writing 9. Barriers and breakdowns in Communication 10. Importance of Listening 11. Leading and Leadership 12. Work Conflict Management 13. Negotiation 14. Selling Skills.
