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Operations Management is a comprehensive text for professionals and undergraduate students studying a course in operations. The book discusses how service and manufacturing companies look at managerial issues and how their manage their workplaces. The book introduces students to the latest developments in operations management and shows them how the production and operations teams function in a variety of businesses and situations, both in manufacturing and service divisions. The book also discusses several real-world case studies, giving students valuable practical inputs with regards to the industry. In addition, the book discusses several problem solving and decision making scenarios which will help students analyse problems better, learning how the real world functions as an outcome. The book is a seminal text on the topic and will be indispensable for all managers and management students. About the Authors Dr. Greg Frazier is the Professor of Operations Management and holds the Interim Chair at the Information Systems and Operations Management Department, at the University of Texas at Austin. A Certified Fellow in Production and Inventory Management (CFPIM), he has also served at Texas A&M University, the University of Oregon, and Harvard University Summer School. He currently carries out research in the fields of operations control and supply chain management. Dr. Norman Gaither is the Professor of Operations Management at the Texas A&M University. He has a vast experience in guiding students in studying operations.