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Includes CD with Case Studies Selection and retention are the major challenges of human resource management. While selection is only looking at the person from an outer perspective, retention requires understanding deep insights into the employee. This requires knowledge about one’s personality, his interaction in the group and organisation. Personality development is aimed at making the employee commit to the organisation. Mentoring and counselling require understanding one’s psychological process. Key Features Diagrammatic presentation of the subject matter Small practical examples Real time small case descriptions 1600 self-learning exercises 1000 questions with alternative answers