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Production and Operations Management focuses on the concepts essential to a simple-quantitative understanding of strategies and tactics in the P/OM field. Using a managerial focus with the systems approach, this book clarifies the field of Production and Operations Management in its current state. The systems approach is ideal for the managerial focus because the systems approach crosses functional boundaries in search of best solutions. This line of attack has come into strong favor by industry managers. In lieu of detailed quantitative discussions, Starr has streamlined, clarified, and updated fundamental qualitative concepts of business and P/OM. This introductory text provides students with a solid managerial framework for making better decisions, developing career skills, and problem-solving to support company sustainability. The writing style encourages educational literacy. Key Feature Spotlights open and close each chapter, highlighting reasons for success or failure, ethical issues, and examples of leadership. The organization and layout is simple and appealing to students with the intent of making learning about P/OM fun instead of being a formidable challenge. Table of Contents Part I: Overview and Introduction to Production and Operations Management (P/OM) 1 . Production and Operations Management (P/OM) and the Systems Approach 2 . P/OMs Key Role in Productivity Attainment Part II: Strategic Perspectives for Production and Operations Management (P/OM) 3 . Forecasting: Strategies for P/OM 4 . Quality Management: Strategic Issues Part III: Designing the Process, Analysis, and Improvement 5 . Process Configuration Strategies 6 . Process Analysis and Process Redesign 7 . Methods for Quality Control 8 . Management of Technology (MOT) 9 . Planning Teamwork and Job Design 10 . Supply Chain Management and Capacity Planning 11 . Facilities Planning Part IV: P/OM Tactics.Operating the System and Making Product 12 . Materials Management (MM) in the Supply Chain 13 . Aggregate Planning.Forecasting Demand, Assigning Resources, and Sequencing Work 14 . Inventory Management 15 . Material Requirements Planning (MRP) for Sporadic Demand 16 . Scheduling Production and Operations 17 . Cycle-Time Management: CTM, TBM and SCM Part V: Transition Management: Preparing for Success and Sustainability 18 . Project Management: Product Development Strategies 19 . Change Management: P/OM Strategies and Tactics 20 . Environment, Ethics, Technology, and Contingency Planning