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No matter how perfect a project plan may be on paper, it is worthless if nobody actually uses it. This truism is an everyday reality for too many project managers who muster all their expertise writing the "perfect" plan only to watch the project fall off course as team members jettison the plan to follow their own agenda. This book culls the best practices from CMM (Capability Maturity Model) and PMBOK (Project Management Body of Knowledge), the de-facto standards for process improvement and project management, to show project managers how to ensure that their project plans are not only perfect on paper but also perfect in practice. Professionals learn how to identify the underlying reasons why projects fall to progress as planned and discover the steps to creating a solid process improvement program that leads to project success.