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This is the Hindi version of the book Selling 101, written by the bestselling motivational author, Zig Ziglar. Summary of the Book This book is essential for every aspiring sales professional who want to know the best trade secrets to be the best. The 101 easy-to-follow and practical tips included in this book explain how you can persuade people more effectively and ethically. Ziglar draws from his own selling experiences to show you how to: work smarter and not harder in your sales career, move beyond customer service to customer satisfaction, recognize the need and how your product or service can fill it, sell by design and not chance, close more sales more often, gain control of your time and life, refine your skills as a skilled persuader, and overcome call averseness and sales resistance. About Zig Ziglar Zig Ziglar is an American motivational speaker and author. He has motivated the sales forces of several multinational corporations as well as the thousands of individuals who have attended his seminars. He is the founder and president of the Zig Ziglar Corporation. He is also the author of the following books: Secrets of Closing the Sale, Success and the Self-Image, and 5 Steps to Successful Selling.