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Learn how to plan, draft, revise, format and produce professional documents and graphics in today's global workplace with Kolin's SUCCESSFUL WRITING AT WORK, 12E. This inviting, easy-to-read approach provides detailed writing guidelines using numerous real examples. Revisions ensure a diverse and inclusive approach to writing, while new coverage examines the impact of COVID-19 on workplace communication and highlights social media and audience analysis. This edition begins by discussing the writing process and collaboration, whether it's in-person or remote. You then examine basic business communication, including resumes and other job search materials. You learn to conduct research and document sources using the latest MLA or APA guidelines. You also master advanced tasks, such as preparing visuals, websites, proposals and presentations. Each assignment strengthens your abilities to solve problems and select the best communication technologies to further your goals.