3 Review(s)

Systems Analysis & Design Fundamentals: A Business Process Redesign Approach uniquely integrates traditional and modern systems analysis with design methods and techniques. By using a business process redesign approach, author Ned Kock enables readers to understand, in a very applied and practical way, how information technologies can be used to significantly improve organizational quality and productivity. Key Features: - Breaks new ground in the teaching of systems analysis and design by going significantly beyond what one would normally find in similar texts in terms of business process redesign, as well as related emerging trends in business - Offers a strong hands-on approach that is better aligned with what happens in the real world of organizations today than most traditional textbooks on the topic - Identifies new and innovative business processes for organizations through several mini-cases and one comprehensive case