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The Basics of Performance Measurement(English, Electronic book text, Harbour Jerry L.)

The Basics of Performance Measurement(English, Electronic book text, Harbour Jerry L.)

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You can't understand, manage, or improve what you don't measureWhile every smart executive now knows the truth of those words, perhaps more so than anyone, it was Jerry Harbour who turned that adage into a science. Originally published in 1997, The Basics of Performance Measurement helped pioneer the science of performance measurement and continues