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Do you want to climb the management ladder without having to work twenty-four hours a day? The Making of a Manager will help you to polish your managerial skills and show you how you can work smarter not harder. Packed with handy tips, this book provides detailed information on everything a manager needs to know in order to operate successfully. Written in a lively, no-nonsense style, The Making of a Manager brings effective management alive by offering tips on: attaining a perfect memory in thirty minutes measuring and improving employee performance using meetings to get results dealing with problem employees, and moving up the career ladder. Complete with advice on how to assess individual success as a manager, this insider’s guide to getting on in management provides practical insights into every available management technique (including the tricks some bosses would rather you didn’t know!). About the Author Donald A Wellman is lecturer and freelance consultant. After taking early retirement, he travelled the South Seas, only to be drafted in to help solve management problems wherever he stopped around the world. He has now settled in Arizona. Table of Contents The Workings of a Manager How to Explode Your Personal Obstacles Up the Career Ladder How to Get Organized and Stay Organized How to Make The Most of Your Memory How to Improve Your Powers of Observation and Awareness How to Develop Your Own Training Programme How to Become an Effective Trainer How to Build a Team of Trainers How to Use Cross Training Effectively How to Build Jobs that Build People An Operations- Training Manual in Every Manager’s Bookcase How to Deal With Borrowers and Abusers How to Get the Most from What You How to Be an Understanding and an Understood Boss How to Earn The Respect of Your Employees How to Get Along with Your Boss Where, When, and How to Write Effectively How to Use Meetings to Get Results How to Make Sensible Decisions How to Find Out What Your Employees Really Think How to Harvest Profitable Ideas from Your Employees How to Help Troubled Employees How to Make a Clique Click How to Measure and Improve Employee Performance How to Motivate Your Employees How to Deal with Problem Employees How to Work the Hiring Process for All It’s Worth How to Assess Your Success as a Manager Index.