The McGraw-Hill Handbook of More Business Letters(English, Paperback, Poe Ann)
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Building on the tremendous success of The McGraw-Hill Handbook of Business Letters (over 100,000 copies sold), this companion volume features more than 300 model letters and is ideal for virtually any business situation - from new product announcements, to responding to a complaint, to writing a sales promotion letter. Businesspeople will get up-to-date advice on and samples of: the most effective ways to use voice mail, e-mail, and faxes, checklists for reports and presentations; tips on international correspondence; security guidelines for protecting business information; and much more!