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Every businessman knows that “Credit Management is at the heart of an organizations very survival” and if you are a Debt Collector or someone heading a debt collection team, then you most certainly know the importance of daily monitoring and measuring overdue receivables. Great Collection Professionals know that collecting money owed is not a game of chance-It requires being highly organized along with analyzing, planning & preparation that must be invested in each day for all those outstanding amounts to nil out. So why is having a PLANNER important? Makes you totally organized: You know where you are heading- it gives direction Helps you manage your time and daily tasks- staying accountable Helps you stay in control and focused You have your numbers at your finger tips Customers will trust you when you are prompt and keep your commitment: Your customers respect for you goes up Makes you feel more confident You are able to discuss intelligently & accurately Saves time- yours and the customer Helps you get to understand more of the customers’ potential problems You become more aware of businesses Helps you prepare good alternate solutions/recommendations Professional in the eyes of your customer Gets you into the habit of recording notes You are proving that you are unlike other collection personnel As the saying goes: "What is measured, can be improved", debt collection is therefore a numbers game with 'The Professional Debt Collector’s Master Daily Planner' helping you to do just that. It will not only help you monitor and stay updated with your collection calls, targets and revenues, enabling you know your numbers at your finger tips and what needs priority, but it will also get you into the habit of recording notes and effectively managing time and all your activities- which is the mark of every professional and successful debt collector. "You are what you repeatedly do. Excellence, then, is not an act, but a habit." Designed for a ‘Debt Collection Professional by a MASTER Professional' with over 40 years in selling, managing, leading and training sales & debt collection forces around the world, 'The Professional Debt Collector’s Master Daily Planner' will help you have complete control of every day, enabling you work smart, staying above the rest by being consistent and getting better with every opportunity that comes your way. The Planner consists of 4 sections under the headings: 1.Day, 2.Week, 3.Month, 4. Tools and other Aids Under each ‘Day’ You start the day with ‘Today’s Vitamin’-An Inspiring Thought, to help pep you up, stay focused and in the right frame, as the collection job can be emotionally tough. Record of your Daily Calls (phone/ in-person) with space for all customer details, record of payments and outcome of every call. Update and track your days/ year-to-date achievement to your target/quota- Seeing your performance at close of each day will motivate and push you further. Your Top 3 Priorities for the Day: Helps you stay focused Your Appointments/ Schedule for the Day: Your AM/ PM Follow-ups: Customers trust people that keep their commitments and follow-up when they say they would do-it sets you apart from the competition A ‘To-do-list’ to remind you of all the important things for the day that you would like accomplished After every 5 days you will have the details of the Week Under ‘the Week Ahead’ A blank calendar to help you fill in your broad monthly plan/ objectives/ goals- whatever, day wise Your Key Focus this week/ Your Plan to achieve this What all went well for you last week? Why/ What could you have done better? Why didn't you attempt it last week? What areas could you improve for next week? What would you need to do? Reflect on some of your time-wasters and what you would be doing differently from the next month to eliminate/ reduce them3 Things you will do DIFFERENTLY this Week? Other Important Issues for the Week After 4 weeks, you will have details for a month Under Every ‘Month’ Complete details of the Activity along with payment details/ outstanding –for every Customer as of date Other Tools & Aids You will have some valuable tools to help you as a Debt Collector such as: Categorizing your Customers in terms of age, number and value Coding & Flagging your Customers Daily Sales Outstanding Evaluating your call: How are you doing on every call? Take time to evaluate your own performance and work on improvement areas to help you move closer to being a successful debt collection professional 10 F's to Goals for your life: Use this Master Goal Planner to reflect on your life’s plan & purpose- on the 10 main factors in life, breaking it down into bi-monthly/ weekly activities to achieve the same. You start from outside: the yearly, then break into bi-monthly, then week, followed by the day’s activities. A Few Blank Pages for Important Notes For Whom? This Planner is a MUST for any one in Debt Collection or Sales of any level/ any industry, Business Owners/ Entrepreneurs, Collection Heads or anyone else looking to surpass their sales/ collection goals. And here's the best part! You do not have to wait for the beginning of a year to start using this. You can start right now. As there are no dates- you get to fill your own date as you move along! So go ahead now! Accelerate your Performance by Being Focused, Eliminating/ Cutting out Distractions, Being More Productive, Killing Procrastination and Being on top of your Numbers by Soaring above your Targets!