3 Review(s)

The Trusted Advisor, authored by David Maister, is a classic management book about acquiring the right skills to earn a client’s trust and influence them. Summary of the Book In the contemporary world, it is very important to have the complete trust and faith of the clients in order to sustain a business. It is also important to influence them completely so that they stick to their business and do not lose out on customers. The Trusted Advisor elaborates on comprehensive and practical steps that can be taken for developing, managing and improving the confidence and trust of your valuable clients. About David Maister David Maister is one of the foremost experts on management of professional service firms. He has advised some of the top companies across the globe for about thirty years. His books on management have been translated into many languages. Some of the books authored by David Maister are Managing the Professional Service Firm, True Professionalism, Practice What You Preach, First Among Equals, and Strategy and the Fat Smoker.