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Customizable pre-written business communications Business communication is often tricky; the line between professional and impersonal is difficult to parse, and arriving at the perfect tone can take more time than many of us have to spare. To the Letter: A Handbook of Model Letters for the Busy Executive is the solution. With pre-written letters and over 1,500 customizable phrases for nearly any occasion, this book is a major time saver! Copy a letter exactly or use it as a starting point for your own to make professional communication quick and easy.