Utilizing the 3Ms of Process Improvement(English, Electronic book text, Morrow Richard)
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Why is it that some improvement efforts succeed while others fail despite robust change management programs and the often do-or-die pressure to improve? Quite simply, there are three elements that separate those that succeed from those that fail. They are the 3Ms Measure, Manage to Measure, and Make-it-Easy.Complete with forms, templates, and case
