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Career Excellence covers a wide range of topics that are pertinent and useful for the modern executive in today’s complex ever-changing corporate environment. In this book readers will find among other things, life-making skills like how to: Write an attractive CV Excel in job interviews Communicate effectively Sport the right attitudes Think positively Believe in yourself Value dignity of labor and people Thrive in change Keep learning & updating yourself Manage time, people, conflicts or stress Take on the trials and tribulations of your career Develop quality consciousness in your pursuit of excellence Provide top-of-the-line leadership Human values These skills just go beyond being merely relevant and are enduring skills that will not change for a long time. Mind you, the stakes are a lifetime! Comprising of 21 chapters and more than 100 essays, Career Excellence — Vol. I & Vol. II is power-packed with practical observations and guidelines. Presented in a simple, easy-to-understand language, this book will be of immense help to everyone interested in empowering their career. Remember, if anyone is interested in your job career it is you – not your boss, not your peers nor your subordinates – it’s you & you alone who is going to make the difference with career excellence! About the Author G. Ram Kumar works with Affiliated Computer Services, India (ACS) a premier IT services provider based in the USA. Prior to this, he had successful stints at Juno Online, one of the top Internet Service Provider in US and with ICICI Bank, India’s largest private sector bank. He is very passionate about his work and keen observer of people around him. A voracious reader since his teens, Ram became interested in writing. It was just a case of taking hobby too seriously and the efforts culminated in Career Excellence, his first book for everyone interested in career development. His keen sense of observation and interactions with many executives came handy in the concept and design of this book. Ram is an MCA and also he is certified by Cisco Systems Inc, USA as Cisco Certified Network Associate. Ram Kumar is one of the founder trustees of SKetch, a Tamil Nadu-based NGO involved in women education and empowerment initiatives and sits on the board of the Governing Council of Trustees of SKetch. Coming it may as surprise to readers, the author of this book is just 26 yrs! Table of Contents Vol. II—1. Be the perfect boss–Win Your employees’ trust Duties of a Manager Assessment by objectives Five Useful managerial skills (1) Delegate to deliver (2) Control, not drift (3) Meeting Manners (4) Negotiation Skills (5) Decision-making Skills 2. Vicissitudes along Your career journey At career crossroads–Steer Your career Coping with recessions Dealing with career disappointments 3. Getting IT Right–IT @ work E-mail etiquette Tips for Net search Netiquette 4. Re-skill yourself–Learning is Forever Shape Up or Ship Out 5. Money Matters–Save for the Rainy Day! When asking for a raise 6. The Art of Managing People–You are the Decisive Element Interact and get Networked (Interpersonal Skills) Know Your People People Matter Most (1) Right man for the Right Job (2) Training and Development–7. Managing Conflicts–Taking on the Toughie Handling Grievances and Counseling–8. Manage Your Stress–The Over-workaholic Executive–9. A Congenial Environment–Why Celebrations? My Job Philosophy Ten Simple Things to Look Smart and Feel Good at Work–10. Excellence in Job Performance–Ten Ways to Stay Effective @ Work The Man behind the Counter Quality that Matters Plan the Work, Work the Plan Team Work Works! Handling Blunder @ Work–11. The Effective Leader–Leadership by Empowerment Which one are You? Leader or Boss Are you Manager or Leader?–12. The Effective CEO Sky is the Limit! Leadership by Example Recognise and Reward your People–13. Human values for you Living Better with Personal Ethics Organisation and Yourself–14. Beyond career’s horizon In the end It’s all up to You