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Are you an effective communicator? Do you always convey the correct message, or do you sometimes feel that you are not fully understood? This book provides a ten-lesson course that will transform you into an excellent communicator. Drawing on psychology, linguistics and Neuro-Linguistic Programming, it teaches you how to interact effectively with colleagues, bosses, officials, family and friends. Providing invaluable training in key NLP-based methods, Communication Excellence presents powerful exercises that will increase your ability to manage, market, sell, influence, inspire, innovate.